2022 Crisis Intervention Course Outline

1. An overview of mental health. Wrong perceptions about mental health

2. Meaning of Crisis, meaning of Assault

3. Types of Crisis and their Causes, types of Assault and their causes

4. General safety measures.

5. Personal safety measures.

6. The assault cycle.

7. Aggression and violence predicting factors.

8. Obtaining patient history from a person with violent behavior.

9. Characteristics of aggressive and violent persons and victims.

10. Verbal and physical maneuvers to diffuse and avoid violent behavior.

11. Strategies to avoid physical harm.

12. Restraining techniques.

13. Appropriate use of medications as chemical restraints for healthcare workers.

14. Work violence prevention: How to Prepare for Workplace Violence, Identify the types of violence, Create a violence prevention plan, Consider insurance needs

Know the warning signs, Recognize risky situations, Encourage reporting

How to Respond to Workplace Violence, Active shooters, Suicidal employees, Domestic violence, Bomb or arson threats, Suspicious mail or packages

15. Communication Techniques: Verbal and Nonverbal Communication,

Staff Fear and Anxiety

16. Crisis Prevention and Management for teachers: Possible crisis/conflict situations that could arise in the classroom, how to effectively evaluate the understanding of the topic taught, how to adapt educational topics to different target audiences, How to deal with the difficult student, Time Management in the classroom

How to maintain a professionally relaxed learning environment.

How to deal with different situations that could arise in the classroom

– Children, teenagers, and adult learners